Wednesday, Mar 6, 2013
Username/Password
What do I do if my Inova username or password is incorrect or I forgot my username and password?
Contact Inova IT support at:
703-889-2000 or CustomerSupportLine@inova.org
Once you have a valid username and password, you will be able to log in to the EpicCare training website.
And remember, your active directory log-in, network log-in, email log-in and EpicCare log-in are all the same. The username and password you enter for your Inova email works for all of them.
Wednesday, Mar 6, 2013
Frequently Asked Questions: Basics
What is EpicCare?
EpicCare is the name given to Inova’s integrated electronic medical record system. With EpicCare, all applications are built on a single database so they work together to support patient care throughout our hospitals, outpatient clinics and physician offices. All caregivers – no matter where they are located physically within the Inova system – have access to every patient’s up-to-date medical records. With the click of a button, clinicians can easily find and share data, track a patient’s health history, order and review tests and medications, and much more.
EpicCare is the information backbone in Inova’s strategy to transform the care experience for patients, physicians and staff. Ultimately, it will link Inova’s five hospitals, outpatient treatment facilities and the offices of community physicians who choose to participate.
Why is the switch to EpicCare such a big deal?
At the heart of it, the implementation of EpicCare represents more than just new technology. It is a cultural transformation that will improve safety, efficiency and quality, enhance the patient experience, and prepare our health system for a successful future as OneInova.
Already, EpicCare is changing the way thousands of Inova physicians, nurses, clinicians and other staff do their jobs. Instead of using many different computer systems to gather patient information, caregivers now use just one. Instead of a file of papers that can get lost or mixed up, medical records are together in one secure location.
EpicCare is making patient care better, safer and more efficient throughout the System.
What goes into accomplishing a project of this size?
The transition to EpicCare has been a monumental undertaking, involving hundreds of Inova staff and physicians from across Inova. For the past two years, they have contributed time, expertise and energy to ensure a successful EpicCare launch. From validation sessions to customize the product, to designing, building and testing an EMR that works for us, this incredible journey has been a true team effort.
Do patients have access to their medical records?
Patients have access to My Chart, a personal health record they can use at home to view and manage their medical information. They can pay their bills online, schedule appointments, review their medications, refill prescriptions, retrieve lab results, and communicate with their entire Inova care team. To learn more about MyChart, click here.
Once the final Inova hospitals go live in June, what happens then?
EpicCare keeps on rolling! With Inova’s current growth plans, approximately 70 more sites will need to go live in the future. These include additions to Inova Medical Group and stand-alone facilities, such as Inova HealthPlex-Lorton.
Because each site is unique, we can’t just “cut and paste” solutions from other locations. The Implementation Team must configure a host of issues, including special staff training, security access, device installation, workflows and go-live support.
Thursday, Nov 17, 2011
EpicCare is the name given to Inova’s new integrated electronic medical record system. With EpicCare, all applications are built on a single database so they work together to support patient care throughout hospitals, clinics and physician offices. This will be the information backbone in Inova’s strategy to transform the care experience for patients, physicians and staff.
Over the next two years, hundreds of Inova staff and physicians will be working to create a single electronic medical record system linking all of Inova’s five hospitals, outpatient treatment facilities and the offices of community physicians who choose to adopt the same electronic medical record system.
Monday, Nov 7, 2011
At the heart of it, the implementation of EpicCare represents more than just a replacement of current systems. It is truly a culture change in which there is a unified focus on the patient from all the medical specialties. EpicCare provides us with a new foundation for collaboration, coordination, shared accountability, and the technology we need to adapt to a rapidly changing healthcare environment. EpicCare will change the way thousands of us go about doing our jobs; and it won’t be easy; but it will be worth it.
Monday, Nov 7, 2011
It’s like constructing a building. If you want a bright, shiny new structure, you have to go through the challenge of digging the foundation, putting up the walls, and installing air conditioning and plumbing. The same thing applies to this electronic record. We started working on this project six months ago and hundreds of us will be working on it over the next two years. There’s a lot of hard work and effort involved, but it’s worth it.
Monday, Nov 7, 2011
Patients will have access to My Chart, a personal health record they can use at home to view and manage their medical information. They can pay their bills online, schedule appointments, review their medications and any allergies, retrieve lab results, and communicate with the doctors, nurses, therapists and pharmacists participating in their care.
Monday, Nov 7, 2011
EpicCare is scheduled to launch at Inova Fairfax Hospital in November 2012, at Inova Fair Oaks and Inova Loudoun hospitals in March 2013, and at Inova Mount Vernon and Inova Alexandria hospitals in July 2013. The Ambulatory launch will begin in April 2012.
Monday, Nov 7, 2011
EpicCare documents patient care so anyone treating that person knows his or her medical history. It also permits clinicians and physicians to retrieve instantly completed diagnostic results from any location, and it lets them analyze their clinical work by comparing the clinical outcomes of their patients with those of other hospitals and physicians.
Currently, Inova relies on a large number of separate systems from different vendors to meet our clinical and administrative needs, resulting in challengesaround integration and effectiveness. EpicCare will focus on one system, one chart, one bill – all for each (one) patient.
